Élever chaque séjour en expérience inoubliable.

Chez Thread & Horizon, nous croyons que l’hospitalité de demain se construit au croisement de l’excellence et de l’humain.
Nous accompagnons les établissements d’exception dans le développement de cultures de service vivantes, authentiques et mémorables.

À propos de nous

Fondée par Linda Augier, forte de plus de 17 ans d’expérience dans l’hôtellerie de luxe et la formation, Thread & Horizon s’adresse aux établissements qui souhaitent renforcer la qualité de leur service et l’engagement de leurs équipes.
Notre approche ? Privilégier des ateliers concrets, adaptés à votre réalité opérationnelle, qui inspirent vos collaborateurs et transforment l’expérience de vos clients.

A luxurious hotel lobby with elegant decor, featuring a large floral arrangement with vibrant red flowers on a central table. The area is spacious with high ceilings and large arch windows, letting in natural light. There are comfortable seating areas with plush cushions, and the floor is adorned with an ornate carpet.
A luxurious hotel lobby with elegant decor, featuring a large floral arrangement with vibrant red flowers on a central table. The area is spacious with high ceilings and large arch windows, letting in natural light. There are comfortable seating areas with plush cushions, and the floor is adorned with an ornate carpet.
Découvrez nos ateliers
white chair near white wall
white chair near white wall

Nos Piliers

person in swimming pool during daytime
person in swimming pool during daytime

Excellence durable

Inscrire la qualité dans la durée, au-delà des saisons et des tendances.

L'Humain au coeur

Renforcer les équipes pour qu’elles deviennent les véritables artisans de l’expérience.

L’Art du détail

Sublimer chaque interaction, du premier contact au dernier souvenir.

Contactez-nous dès maintenant

Transformez chaque séjour en expérience inoubliable

Avis Clients

Découvrez ce que nos clients disent de nous.

Une expérience inoubliable grâce à des formations sur mesure.

Sophie L.
A luxurious dining setup featuring elegantly folded white napkins, sparkling glassware, and floral centerpieces arranged on round tables. The room is adorned with wooden paneling and framed portraits, creating an opulent and classic atmosphere.
A luxurious dining setup featuring elegantly folded white napkins, sparkling glassware, and floral centerpieces arranged on round tables. The room is adorned with wooden paneling and framed portraits, creating an opulent and classic atmosphere.

Paris

Les ateliers ont transformé notre approche du service client et renforcé la fidélité de nos clients.

A luxurious hotel lobby with elegant decor, featuring comfortable seating arrangements adorned with colorful pillows. There is a large indoor tree, and vibrant floral arrangements add a touch of color. The space is well-lit, with high ceilings and sophisticated lighting fixtures. Columns and a reception area can be seen in the background.
A luxurious hotel lobby with elegant decor, featuring comfortable seating arrangements adorned with colorful pillows. There is a large indoor tree, and vibrant floral arrangements add a touch of color. The space is well-lit, with high ceilings and sophisticated lighting fixtures. Columns and a reception area can be seen in the background.
Marc D.

Lyon

★★★★★
★★★★★
CONTACTS

contact@threadhorizon.com

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